Privacy Policy

K2020/219410/07 (South Africa) trading as Fit World (“us”, “we”, or “our”) operates this website and the mobile application, “FitWorld SA”.

Please read this privacy policy together with our terms and conditions of use. [link]


When you access our website or make use of our mobile application or the services provided via the application, we may ask to collect certain personal information about you.

The personal information we collect about you may include but is not limited to:

  • Your name
  • Your address
  • Your telephone number
  • Your date of birth
  • Your Identity number
  • Your gender
  • Your email address

We may also ask to collect:

  • Your credit or debit card information
  • Other information relating to your banking details

We will not use or share your information with anyone except as set out in this privacy policy and/or our terms and conditions of use.

We process the personal information we collect and receive to:

  • Identify you
  • Create a user account for you
  • Enter into a membership agreement with you
  • Carry out the terms of the membership agreement
  • Provide you with the services for which you have subscribed
  • Provide you with information about our service
  • Notify you of important changes to our service
  • To conduct statistical analysis of our membership which we use to improve the service we offer
  • To bill you for the services for which you have subscribed

We will retain your information for as long as it is necessary to carry out the terms of your agreement with us or for as long as it is required for the conducting of statistical analysis of our membership.

By using our website and/or mobile application, you consent to the collection of your personal information and to the use thereof as set out herein, and in our terms and conditions of use. [add link]


We do not knowingly collect personal information about persons under the age of 18. (“children”).  If you are under the age of 18 years, you must have permission from your parent or guardian before you use any of our services or give us your personal information. If we are unable to confirm that you have your parent or guardians’ consent, you may not use our services.


Your personal information will be made available to authorised staff and third-party operators, who act in terms of a written mandate, and who will process your information only for the purposes of performing the terms of your subscription agreement and making our services available to you. You hereby consent to the sharing of that information.

We will also disclose your personal information if required to do so by law or subpoena.


You have the right to access your personal information, to change it, amend and control it.

You may raise objections against us processing your personal information for marketing purposes.  

You have the right to ask that we stop processing your personal information when it is no longer required for the performance of your agreement with us.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.


The security of your personal information is important to us. We take all the appropriate, reasonable, technical, and organisational measures to the prevent loss of or unlawful access to or processing of your personal information. But no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.


Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


We may update this privacy policy from time to time. You will be notified of changes to the privacy policy on this page and such changes will become effective from the time they are posted.


If you have any questions please contact us.